Client centric
Legal Growth
Build a firm that attracts the clients you want, turns opportunities into profitable work and gives clients a reason to stay.
Does this sound familiar?
- You don’t know which clients make you money
- Opportunities live in spreadsheets and partners’ heads
- You only hear from clients when something goes wrong
What we do
Brand and positioning
Know who you want to serve, and why they should choose you.
- Identify your ideal clients, priority sectors and most valuable opportunities.
- Define what makes your firm different and relevant to those clients.
- Turn your positioning into a clear, consistent message across the firm.
The result
A clear identity that sets your firm apart.
Business development and CRM
Client persona mapping, a pipeline with owners, and a CRM partners will keep up to date.
- Build a practical business development strategy around your firm’s priorities.
- Create a pipeline with clear ownership, next steps and measurable conversion.
- Implement a CRM that partners actually use.
The result
A more predictable pipeline, better follow-up and clearer visibility into business performance.
Client experience and retention
Give clients a reason to stay, return and recommend you: proactive status updates, clear pricing conversations and feedback after every matter.
- Design a consistent client journey, from the first conversation to the final deliverable.
- Improve communication, pricing transparency and client feedback.
- Identify opportunities to deepen relationships and increase client lifetime value.
The result
Stronger client relationships, better retention and more repeat business.
Marketing and online presence
Make your expertise visible to the clients who need it.
- Build websites around client needs and the services you want to grow.
- Strengthen your visibility through relevant content, search and targeted campaigns.
- Help partners communicate their expertise through LinkedIn, thought leadership and other relevant channels.
The result
A stronger market presence and more relevant enquiries from potential clients.
How you get the result
- Project-based
A defined scope, clear deliverables, timeline and budget.
- Interim and embedded roles
Experienced specialists working alongside your team to build capabilities and deliver change, typically 3–12 months.
- Training and workshopsAll Legal Growth trainings
Client stories and articles
All client stories
Reading on Legal Growth
All insights
The other service lines
Find out where your firm stands
A short call. We'll tell you whether the Radar makes sense for you, and what it would cost.