Where Does Your Billable Time Actually Go?

The Challenge

Legal professionals face a hidden productivity crisis. Between administrative tasks, constant interruptions, and fragmented workflows, significant billable time disappears every single day—often without anyone noticing until it shows up in utilization reports.

This workshop takes a different approach. Rather than offering general time-management theory, we use hard data—utilization rates, time-tracking analysis, and operational benchmarks—to pinpoint exactly where billable time is leaking in your daily operations. You'll see the numbers, understand the patterns, and leave with a clear plan to fix them.

What We'll Cover: The Big 5

We analyze the five critical categories of operational friction that consistently undermine legal productivity.

1. Time Tracking Gaps The average attorney loses hours of billable work each week to inconsistent time capture. We'll examine why this happens, how to identify your specific leakage points, and practical systems for capturing the full value of your work—including those quick emails, brief calls, and "small" tasks that add up to significant revenue.

2. Administrative Burden Non-billable administrative work can consume up to 40% of a lawyer's day. We'll break down the most common culprits—scheduling, document management, internal communications, billing preparation—and explore delegation strategies, automation opportunities, and process improvements that free up your time for client-facing work.

3. Context Switching Research shows it takes an average of 23 minutes to regain focus after an interruption. For lawyers juggling multiple matters, constant context switching destroys deep work capacity. We'll discuss how to structure your day, manage client expectations, and create protected time blocks that allow for sustained, high-value work.

4. Knowledge Management How often does your team recreate documents that already exist somewhere in the firm? How much time is spent searching for precedents, templates, or institutional knowledge? We'll cover systems for organizing, retrieving, and leveraging your firm's collective expertise—eliminating repetitive work and accelerating matter progression.

5. Travel & Logistics Time lost to inefficient scheduling, unnecessary travel, and poor meeting management is time that could be billed. We'll examine how to audit your movement patterns, optimize your calendar, and make strategic decisions about when in-person presence adds value versus when remote options serve you better.

What You'll Leave With

This session is designed for immediate impact. You won't just learn concepts—you'll apply them in real time.

During the workshop, you'll complete a firm self-audit using a diagnostic checklist to evaluate your current operations across all five friction categories. You'll identify your highest-impact problem areas, prioritize where to focus first, and develop a concrete action plan to streamline your workflows—giving you actionable insights to increase utilization rates and reduce operational drag.

Who Should Attend

This workshop is designed for legal professionals who are responsible for—or deeply invested in—operational performance and productivity.

  • Managing Partners looking to improve firm-wide efficiency
  • Practice Group Leaders seeking to boost team utilization rates
  • General Counsel building high-performing in-house departments
  • In-House Legal Teams doing more with limited resources
  • Legal Operations Directors driving process improvement initiatives
  • Senior Associates ready to take control of their productivity

Whether you're at a large firm, a boutique practice, or an in-house legal department, the principles apply. The workshop format allows for discussion and adaptation to your specific context.

Workshop Format

This is not a lecture. The 90-minute session combines presentation of key concepts with hands-on exercises, group discussion, and individual planning time. Come prepared to participate, share challenges with peers, and leave with work already done—not just ideas to think about later.

Reserve Your Seat

Spaces are limited to ensure meaningful interaction and individualized attention. Secure your place today.

This workshop is organized in partnership with Bolt for Business.

Interested in attending the event?
Register here:

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